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Recent content by Jene

  1. J

    Door Entry DS-KH8350 WTE1 - when a call from the door station is picked up on the indoor monitor the HIK-connect app on all mobiles still keeps on ringing?

    I recommend trying the following steps to troubleshoot the issue: 1. Restart both the indoor monitor and mobile devices 2. Disable and re-enable push notifications for the HIK-connect app 3. Uninstall and reinstall the HIK-connect app on all mobile devices 4. Check if there is an updated...
  2. J

    Door Entry End call when door is open

    It may be possible to use the contact sensor connected to your domotic system to terminate the call initiated by the DS-KIS602 intercom system. However, this would likely require programming and integration between your domotic system and the Hikvision intercom system. Since both systems are...
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