Recent content by photodocjax

Thank you for your help. After weeks of persistent crashes, I sent the NVR unit back to HikVision for repair. They replaced the mainboard and shipped it back. It has been running for a week without a single crash. Looks like I got a bad unit. If others run into the same problem, I would...

I have a new HikVision 6 Cam system that works well for about 8 hours, then the NVR crashes loosing all video streams. A hard reboot (unplug/replug) usually brings everything back on line. The Kit is Model EK1-Q82T46 and the NVR is ERI-Q108-P8, purchased in September in USA. The NVR Firmware...

PROBLEM SOLVED - Thanks to MIE CCTV - Apparently each cam must have the encryption key added in order to decrypt the video. This can be done in iVMS-4200 in the Device Management tab, under the "Group" sub-tab. Each cam must be separately highlighted, then "Modify" and enter the encryption key...

I have a new installation of Hik-Vision cameras (Nov. 2019). The cameras and DVR are working correctly as evident by visibility on a TV monitor and Hik-Connect on a mobile phone. I have tried to view the camera output on my MAC(s) without success. Using iVMS-4200 V2.0.0.10, or Hik Vision using...