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Urgg that's annoying, it's a new hardware version. It would be interesting to know why they couldn't do this on existing model. Link to device - DS-KD8003-IME1(B)/S (obviously available in all form factors not just /S steel) I'm hoping they'll have some future firmware updates for missing...

What's odd about the outdoor station, is that it does host a webserver but it can only be accessed via ivms and not standalone. Taking that aside, what I don't understand is why you cannot connect to the configuration via ivms through hik-connect, like the NVRs. Hikvision once again not...

For anyone on the thread, or comes across this post later, this issue is fixed in latest 4.61.25 firmware. DS-7608NI-I2/8P

Yes, it's for my own setup. I just happen not to be local for long periods at a time. Your suggestion for connecting to a remote PC was my back up plan :) I assumed ivms/hikconnect platform would have supported remote administration but it'S very much possible this is not the case, and perhaps...

The one time I did downgrade the NVR, it did wipe all the settings so had to input it all back in. I of-course now take config backups, but this is never an issue when upgrading but in truth I've never had the need to downgrade again. Is it expected downgrades wipe settings, including basic...

Why would they offer the firmware on the product page you link Kyle, but not update their download portal? i.e. V4.61.020 build220708 is the latest available there. The lack of consistency is not unusual from Chinese manufactures. So very annoying for end users I must say. Is there another...

Really simple questions. How can I access the configuration page for DS-KD8003-IME1 when I am not on the same LAN? The device is already linked to my hikConnect account so it shows up in iVMS as online device but when I click the cog wheel, I get When I access it locally, I use the local ip...

While this feature is useful, the hikconnect notification setup is still far from ideal. Say I don't want to receive notifications, so I can use the disable events button you mention. However, this will stop notifications from being sent by the nvr to all hikconnect apps e.g. my phone, my...

The gate motor itself will close. The video intercom only sends an open pulse. Where is this in ivms? When I looked at the settings of the intercom, I couldn't spot this. It think you'll need a timer switch attached to your motor to do this as JB1970 says, or your gate controller might...

Just a thought. My NVR is in our loft. It gets very warm as you can imagine. If we're expecting 40c Monday/Tuesday this week, are people concerned about where their NVR is located, and what general steps do you take to keep the longevity of your equipment (NVR/HDD)? I'm wondering if it is...

I added a 10th item which seems obvious but surprised isn't built in i.e. ability to review logs of entry/egress. @macman you've had video intercom set up for some time. I wonder if you have any additional feedback to add to the list above.

I would suspect their is an IP address conflict, or the indoor station is expecting the outdoor station on a different address. Likely as a cause of the power outage with router or hik devices. Check in your router, or scan the lan, to see if there is any other device coming back with...

@Phil, I understand they have a huge global base so yes, don't imagine they listen to every request but this is a popular forum so here goes @Kyle. Thanks Enhancements/feature suggestions: Indoor door stations can view cameras from the NVR but not when stream encryption is used on the NVR...

Just found this as I'm having the same issue. Hikvision video intercom added as an IoT device in my NVR. It's recognised, able to triggers events from the intercom, and are entered into the NVR log, but no notifications in HikConnect. Even though, "notify surveillance centre" is available and...

Absolutely not. I won't go into great length, as this is a huge topic with many facets, but bluntly, there are many actors that one needs to be aware of. For example, you need to protect against someone that has close proximity to your network/devices and can attempt to gain access over time...

I tired as Thor suggested. Downgraded to latest version of 4.51 (V4.51.025 build210927), and with encryption enabled, the stream is fine. I did not narrow down from which version of 4.6x the issue starts, but it definitely is due to stream encryption as I've already mentioned.

Which 4.51 did you downgrade to? I'll give it a try in case the 4.51 I used also had the issue?

@Kyle @Phil do you have direct contact with HikVision UK? Do they take feedback on feature enhancement and bug fixes? Do they speak to end users? Now I've been using my video intercom for a while, the lack of some basic features is gripping me, and the gen2 system could go from a good system...

I have noticed this issue regardless of firmware. It's linked to using Stream Encryption on the NVR. If you disable it, the green blocking disappears, and the image returns to being fluent in HD mode in HikConnect. Sort of makes sense, as encryption takes additional processing on...

Another question if anyone knows. Where can I view the log for entry/exits from someone using a pin on the numeric keypad? In HikConnect, I get a "call" log for everyone that has pressed the call button, but not no other events.