01304 827609 info@use-ip.co.uk Find us

Search results

  1. Dan

    Can't update NVR DS-7608NXI-I2/8P/S

    Hi @alexf40 The issue might be that you are trying to skip over too many firmware versions in one update. Try updating to V4.51.200 first, and let us know if that update works.
  2. Dan

    Motorised Turret Advice

    Hi @johnfitzy I'm not aware of any PT Turret models from Hikvision. They have recently been promoting new PTRZ models, which support motorised pan, tilt, zoom, and rotation for remote adjustment/repostioning during installation.
  3. Dan

    You won't find this model on any Hikvision website and it also likely won't use any existing...

    You won't find this model on any Hikvision website and it also likely won't use any existing Hikvision firmware. This is one of the reasons we always tell customers to purchase their Hikvision products from an authorised Hikvision reseller/installer like us.
  4. Dan

    It looks like a genuine Hikvision model number, but from a bit of Googling it looks like this...

    It looks like a genuine Hikvision model number, but from a bit of Googling it looks like this model has been primarily designed for the OEM/Rebadged market. This is where Hikvision manufactures the cameras for 3rd-party resellers like the one you've linked above or this FactoryDirect brand on...
  5. Dan

    Motorised Turret Advice

    Hi @gp116126 This model only has a motorised varifocal lens and is NOT a PTZ model. If a model supports motorised pan, tilt, and zoom, it will be described as a 'PTZ' on our use-IP product pages.
  6. Dan

    Senzor Granularity in Hik-Connect

    Hi @apashi Have you increased the max. bitrate from 2048 to 8192 so that both cameras are configured the same? After doing this, are the images still significantly different?
  7. Dan

    DS-K1T804BMF issue with Chinese language

    Unfortunately not, As explained above, I don't believe there is any firmware version that supports English and will be compatible with the Chinese hardware you've purchased. This is why we always advise customers to purchase from authorised Hikvision sellers in their region and to avoid...
  8. Dan

    DS-K1T804BMF issue with Chinese language

    Hi @ghaith.alwawy As far as we are aware, no one has successfully been able to load UK/EU firmware on Hikvision hardware imported from China. It sounds like you have tried all possible ways to update the firmware.
  9. Dan

    Senzor Granularity in Hik-Connect

    Hi @apashi If both cameras are the same model, I would not expect the images they capture of the same scene to look so different. Can you please confirm the model number of both of these cameras? Can you share screenshots of the video/stream settings for both cameras?
  10. Dan

    Hik Vision firmware upgrade for NVR(s)

    Hi @pmurgs See below the firmware versions we would update to for each of your NVRs. NVR 1: DS-7616NI-K2 --- V3.4.112 >> V4.30.005 >> V4.31.105 >> V4.32.110 >> V4.71.005 >> V4.72.107 >> V4.74.205 (EUI refers to the new direct monitor user interface that comes with these firmware versions)...
  11. Dan

    Replacement camera for beginners

    Hi @mif1 Below is the only Hikvision analog 2MP VF Dome model we are aware of. DS-2CE5AD0T-VPIT3F(C) 2MP Vandal Manual Varifocal Dome Camera It doesn't look like Hikvision produces any 2MP analog cameras with motorised varifocal lenses, so a manual VF lens is probably going to be the only...
  12. Dan

    Hikvision IR NETWORK CAMERA DS 2CD2512F-I 2.8mm - struggling to update the firmware & enable Hik-Connect?

    Hi @ravi uttam You can find all the R0 Firmware Versions HERE
  13. Dan

    Seeking Compatible Mobile App for Samsung DVR (SDH-B74041/SDH-B74081)

    Hi @shakaxl Samsung no longer exists as a CCTV brand; they rebranded themselves as Hanwha Vision. The mobile app that Hanwha Vision recommends for their current products (which should also support older Hanwha/Samsung models) is Wisenet Mobile.
  14. Dan

    Firmware Upgrade, can't select the firmware-file

    Hi @Roelli IVMS-4200 can be a bit hit & miss when trying to access the settings of old cameras. The other screenshot you shared is from SADP and not Batch Configuration. My colleague has pointed out to me that Batch Config has now been replaced by HiTools Delivery. If you install HiTools and...
  15. Dan

    Firmware Upgrade, can't select the firmware-file

    Hi @Roelli Due to the age of this camera, certain features like updating firmware will not work in the browser. To update firmware for older models like this, you will need to either use iVMS-4200(V3.12.1.5_E) or the Batch Configuration Tool I will say though, as far as I am aware, even when...
  16. Dan

    What is ‘I Frame Interval’ and what should it be set to please?

    Hi @Sinbad We've never used Unifi cameras, so we don't know what their specs are when it comes to I-frames. If these cameras support you being able to adjust the I-frame settings, you would usually find these settings under the Video or Image settings. Unifi are relatively cheap...
  17. Dan

    Networking NVRs together

    Hi @Blink Can you please confirm the model number(s) of the 10 x 16 port NVRs you have?
  18. Dan

    DVR Spec sheet meaning

    Hi @bm_99 The spec you've highlighted above is explaining that the DVR can support HDTVI cameras at these different resolutions, but the higher the resolution of the camera you use, the lower the frame rate has to be. So if you connect 4MP HDTVI cameras to this DVR, you can have them...
  19. Dan

    Very old camera Firmware needed . DS-2CD2732F-I 2013 vintage.

    You can find all of the firmware versions for the R0 cameras HERE Once you have updated through all of the versions in that folder, you can also update from V5.4.5 to this V5.4.800 Security Update Firmware
  20. Dan

    Hikvision : DS-7116NI-SN/P Firmware upgrade and Streaming issue

    You can find the firmware for the NVR model discussed in this thread below: https://www.hikvisioneurope.com/eu/portal/?dir=portal/Technical%20Materials/13%20%20Z%20Phased%20out/01%20Back-ends/NVR/7100NI-SN
Back
Top