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I have a DS-KD8003 PoE, and apparently everything is working fine on the inside display and camera. But when I press the button for the electric lock, the gate opens but the external device turns off, and restarts. What could it be?

Hi! I need your help as I am new to this CCTV world. I have a Hikvision NVR 7600 and 2 cameras at home, and I would like to be able to configure the NVR without being at home. That is, change your settings, enable or disable audio recording, etc., but do it away from home without having to...