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True. But then I would have to unlink the cameras and hdd and redo all the passwords and emails that will probably class as its already registered etc.

Thanks for the heads up. I will stick with the previous step back then. Just need to sort the smart playback issue. I thought someone may have an idea why there are no markers on it.

Can you help me with my issue. Drawing a line on screen on smart playback but and getting no markers ( on any camera) do these Settings look OK to you? Dual vca is enabled. I get markers for intrusion but not when I draw the line. Any cameras shows no markers and the screen is static.

Thank you.

Thank you. Can you help me with my other issue. Drawing a line on screen and getting no markers. Setting look OK to you? Duel vca is enabled.

Here I think it's what you need.

My other 4mp colorvu cameras were fine. Playback on the nvr via 8mp camera also stuttered and skipped every 4 seconds. All that is now fine. It's an nvr 9mp camera issue I think.

I got the update and no end of issues for my hikconnect green screen and connection issues. I stepped back the firmware and no issues on hikconnect app.

I have this camera and firmware version, however I have no option to have the led trigger.

First it rebooted asking for passwords to be put In and email address. The Time zone was wrong. My app no longer received images. It lost the 8888 and 8844 settings.. It lost its app configuration and was showing cameras off line. I got most of these back but this morning I can not draw a line...

100%. Just left me with some issues that I'm trying to sort out.

If you download it and it fixes your issue let me know.

I have just noticed the smart playback line crossing detection isn't working. I have events captured on smart playback in the intrusion zone but there are no captures for line crossing grid of quadrilateral. All just show a none event blue line and a frozen picture. I know there were plenty...

Is it ok to use the Europe one?

Yesterday

The 1 previous. Just had to do some settings again as it had a bit of an issue. It seemed to lose some of the initial set up settings for me.

https://www.use-ip.co.uk/forum/threads/ds-7608ni-i2-v4-60-000-update-green-screen-issue-whos-had-it.7449/

Thought I would see if any one has had issues with the v4.60.000 update affecting the 8mp hd viewing in hik connect? I had my ds-7608ni-i2 updated a month ago before I got my 8mp installed. Straight away I had issues trying to view it in HD via the app. I got a green screen. Looking all over...

I wouldn't know where to start. I contacted them 3 weeks ago when I got the green screen. They never got back to me. I think we need to test if stepping back works for everyone. If it does we may need to wait for another update to the nvr to see if they fixed anything!

All done. When the nvr bricked itself on the step back it lost the 8888 and 8844 setting. App still shows fully in HD so it must be the update!