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I've dropped a mail to Hik uk support and they're being slow, so i'll try my luck here... equipment indoor station + door station DS-KH6320-WTE1 + DS-KV6113-WPE1(B) 2 users with Hik-connect accounts, say: user1@myhome.com user2@myhome.com user1 is the "admin". This user has setup everything...