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Hi, A client has a shed and wants cameras installed. We’re currently using a DeepinMind series NVR with DarkFighter cameras, but the night image quality is still pretty hard to make out. I’m wondering whether ColorVu would be a better option. The client doesn’t want the LED light running all...

Hi, We are using DS-7604NI-I1 / 4P and was wanting to know where i can find audit log of who has logged into the hikconnect. I have a couple staff that i have allowed to view but I need to see when they were looking at the cameras? thank you

Hi, Just wanting to know if if DS-7604NI-I1 / 4P can be upgraded to V5 new GUI? Cheers

Hi, when I have installed my hikvision NVR I have accidentally put the hard drive in disk no 2. Is it possible to change it over in the hikconnect settings or do I have to physically relocate it to position one?

Hi, I have 2 questions if anyone could please answer? Can you change the notification sound when there is an even on the Hikconnect app? Also is it possible to transfer the hikconnect device without deleting the device? I may have accidently made my hikconnect as the main user instead of the...

Hi has anyone noticed on version V4.60.005 231219 Australia some buttons are now not working on chrome browser? For example clicking smart events - you click on it and nothing opens up. Notice this update on 2 NVRS with this same firmware. Tried using it on Edge and still the same problem...

Hi, I have a Uniview IPC3635ER3-DUPZ cameras trying to connect to my Hikvision NVR. I can see it on my browser fine but cannot add to the NVR. I have done the protocol to 80 onvif and tried 554 but no go. Is there something i am simply not doing right? Thank you