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@Dibs this may be to do with dirt or dust on the "glass", this would cause the light from the ir to flood the lens causing your reported issue. if it works with day light, and external lighting, then i would guess its dust that is your problem.

Hi Gliders, depending on the codec used VLC can have issues with it. its best to use the Hikvision player which is called VSPlayer. You can download from the Hikvision uk portal. The portal is one and the same that hikvision uploads their cameras firmware downloads to.

@tester22 can you advise when you installed the camera was it doing this or is this a recent development? if it is a recent development can you advise if you wiped the len glass if Turret, or the dome if you are using a dome camera. - Part of CCTV Maintenance is physical inspections and...

Hi Phil, Thanks for the replies, unfortunately those are the Hikvision guidance I already came across and only relates to having the NVR generate its own Self-Signed Certificate, rather then uploading a certificate authority issued Certificate. Its a bit weird how the options with regards to...

Hi, I'm having issues getting my Hikvision DS-7732NI-I4 / 16P NVR running Firmware Version V4.1.50 build 180227, uploading/installing an Issued Security Certificate by Lets Encrypt. I have checked the user guide and other Hikvision documentation however as per what we have all came to expect...

Hi HikUp, Haven’t used HikConnect as I use iVMS4500 (as I use a vpn) but have you setup an operator/user account for using for remote viewing. As it is possible if you are running it as admin that the camera is getting the change requests from your app. You could try using the iVMS 4500 as it...