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In the normal configuration SADP shows only the NVR. I had to edit the IP to edit the IP and connect all the devices to a switch to get them all to show up on SADP just for the screenshot. Like you suggested, I updated the NVR to 3.4.112 firmware version and the hik-connect app worked. Thank...

I had to connect all the devices to a poe switch so that I could screenshot to send to you. I changed everything back to the poe ports on the nvr and changed the Ip addresses after the screenshot. Will do the firmware upgrade on the NVR and hope it resolves the issue. Will update the thread when...

The NVR is running version V3.4.110 build 200212 and the cameras are running version V5.5.94 build 190902

I was able to connect and view. I have attached snapshots.

This is the email address registered on the app [admin edit]

I have attached the basic settings for the NVR.

I am on the latest app version. I tried it on Tecno cc7 camon 12 and on Tecno cc9 camon 12 pro.

I have restarted, reset and unlinked the NVR and set up a couple of times.

It shows status online.

I can view all the cameras when I connect to the NVR using internet explorer. SADP shows that all devices are activated.

Hi all, I just recently installed a ds-7608ni-k1/8p(b) with firmware V3.4.110 build 200212. When I set up the Hik-connect app it says "No Camera linked or camera is hidden". I have tried using a poe switch and also connecting the cameras to the poe ports on the nvr. I have attached a screenshot...