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  1. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    That sucks!!! Anyhow, thank you for all the advice, the updates seem to have settled most of my issues with disconnects thus far. I appreciate the time you took to assist Nathier
  2. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    Can you also advise where i can get lower firmware For example, i have a detector DS-PDMCX-E-WE with v1.0.0 firmware which is too low to upgrade to v1.4.0. I have checked EU and UK portals with no lower versions?
  3. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    You Sir!!!, are a star!!!!! Thank you very much, had a brain fart moment there Upgrading as we speak
  4. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    Good morning, Firstly, thanks for the heads up regarding the firmware updates. Unfortunately, it seems to be location specific as I get "upgrade file mismatches" errors. I have double checked the proper model numbers and downloaded the next highest firmware compared to mine. I just completed...
  5. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    Hey There They are standard models ,DS-PDMC-EG2-WE firmware v1.2.0. I will look to change the battery maybe not good connection on both. I have 12 pairs around the house and these 2 are causing havoc with my armed response lol
  6. O

    AX PRO AX PRO Magnetic contacts going offline periodically?

    Hi All I am at my wits end with issues on 2 of my Hikvision magnetic detectors going offline and returning online after 10 minutes periodically. Batteries and signals are strong, have tried swappign them between the AC PRO base station and 2 different repeaters with the same outcome. Thank you
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