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Having issues with Hik-Connect push notifications: the alerts come through just fine, but video clips fail to load properly on the client’s iPhone — they either freeze on the first frame, keep spinning, or throw a decoding error. Setup: IP Camera: DS-2CD2T46G2H-4I (AcuSense G2, 4MP) NVR...

Hm. That is interesting. I can add IP camera as a standalone device, I just thought that it is unecessary. I will try that for sure... Edit: Thank you.

Update: I also forgot to mention that my bitrate is pretty high on that IP camera. Even though it worked in my home on my Samsung, could that be the problem why is this happening? I can't go to that location for the next 3 days. After 3 days, one of the first thing I will try is lowering the...

Hi everyone, I spent 4–5 hours testing Intrusion Detection with a HikVision IP camera + NVR. At my home everything worked fine without any issues. Camera: DS-2CD2T46G2H-4I NVR: iDS-7204HQHI-M1/E Also connected: 2 new analog Hikvision cameras (no issues there). The issue: Push notifications...

Hi everyone. I'm in a bit of an urgent situation here. I have to install some camera tommorow that was asked to have push notifications, however I noticed that after one notification is sent there is a cooldown period of around 1 minute when camera or NVR won't send any notifications for...

Hi, Can an AcuSense DVR perform human and vehicle detection using standard analog HDTVI cameras, or are smart IP cameras required for that? In other words: Does the DVR handle the analytics, or must the cameras themselves support smart features? I just want to understand how detection works...