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DS-2DE2A404IW-DE3 Issues Hik-Connect

G-FCB

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Hi guys!

Since a big week I experience a lot of issues with the Hik-Connect App (from Belgium): lag, PTZ not working (neither zoom), very choppy and so on... On the local network everything runs smooth, even other Internet-services seem to be good (also speedtest turns a 180 Mbps down and 18 Mbps up, yes, these rates are typically belgian :)).
I tested a lot of configs in the mainstream and substream to run smooth and let PTZ-functions work again, but no real success.

I guess I have the latest firmware for this type of PTZ, so hopefully this is not the issue. The only thing I was wondering if the server address of Hik-connect is right for belgium: litedev.eu.hik-connect.com? And why is dev.eu.hik-connect.com not working for my PTZ?

Anybody who can help me on this? Much appreciated, thanks!!

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Its because hikvision restricted cloud access with newer firmwares on wifi cameras. Its not issue on your side
 
Seriously, oooh… So people with older cameras will keep on experiencing issues on the Hik-Connect platform?
 
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